This is a preview and has not been published. View submission

The Impact of E-Marketing on the Preference to Purchase Hybrid Cars by Increasing Awareness: An Empirical Study of Hybrid Car Users in the Northern Border Region, Saudi Arabia

Authors

  • Jamal Ali Arous College of Business Administration, Northern Border University, Arar, Saudi Arabia
  • Bilal Louail College of Business Administration, Northern Border University, Arar, Saudi Arabia
  • Samar Ahmed El Rabbat College of Business Administration, Northern Border University, Arar, Saudi Arabia
  • Nadya Ali Hima College of Business Administration, Northern Border University, Arar, Saudi Arabia
  • Shaima Ahmad Barakat College of Business Administration, Northern Border University, Arar, Saudi Arabia
Volume: 14 | Issue: 4 | Pages: 15217-15225 | August 2024 | https://doi.org/10.48084/etasr.7668

Abstract

This research examines the impact of e-marketing on consumers' preference to purchase hybrid cars, through the conduction of a field study on the hybrid car users in the Northern Border Region in Saudi Arabia. The research aims to comprehend the relationship between e-marketing campaigns and increasing consumer awareness of the benefits of hybrid cars, and how their decisions are affected by this awareness when purchasing cars. The research aims to shed light on the role of e-marketing in encouraging the use of hybrid cars and identifying the factors influencing consumers' decisions in this context. The research aims to identify factors influencing users' responses to such information, including advertising campaigns, environmental attitudes, future orientations, and governmental incentives. A survey was conducted to a total of 385 hybrid car users and data analysis relied on structural equation modeling deploying the Amos software. The results indicate the existence of a relationship and impact between e-marketing campaigns and user awareness, leading to an increased preference for hybrid cars.

Keywords:

e-marketing, consumer awareness, advertising campaigns, environmental attitude, future orientations

Downloads

Download data is not yet available.

References

R. Ozaki and K. Sevastyanova, "Going hybrid: An analysis of consumer purchase motivations," Energy Policy, vol. 39, no. 5, pp. 2217–2227, May 2011.

R. V. Silaen and N. A. Windasari, "Customer Preference Analysis on Attributes of Hybrid Electric Vehicle: A Choice-based Conjoint Approach," International Journal of Current Science Research and Review, vol. 5, no. 12, pp. 4704–4713, Dec. 2022.

S. Lodhi and M. Shoaib, "‘Impact of E-Marketing on Consumer Behaviour: a Case of Karachi, Pakistan,’" IOSR Journal of Business and Management, vol. 19, no. 1, pp. 90–101, Feb. 2017.

A. T. Stephen, "The role of digital and social media marketing in consumer behavior," Current Opinion in Psychology, vol. 10, pp. 17–21, Aug. 2016.

R. Dahiya and Gayatri, "A Research Paper on Digital Marketing Communication and Consumer Buying Decision Process: An Empirical Study in the Indian Passenger Car Market," Journal of Global Marketing, vol. 31, no. 2, pp. 73–95, Mar. 2018.

A. Charan and R. Dahiya, "Digital Marketing and Consumer Behaviour: An Empirical Study in Indian Car Market with Special Reference to Delhi and NCR," ANVESHAK-International Journal of Management, vol. 4, no. 2, pp. 60–83, Jul. 2015.

A. N. Albarq, "Digital Marketing and Online Purchasing in Saudi Arabia: Exploring Generational Differences," International Journal of ebusiness and egovernment Studies, vol. 14, no. 3, pp. 666–683, 2022.

M. Alanmi and S. Alharthi, "The Impact of Digital Marketing on Consumer Buying Behavior in Saudi Arabia: Brand Popularity as a Mediator," Journal of Business and Management Review, vol. 4, no. 6, pp. 412–438, Jun. 2023.

A. Al-Haraizah, A. Mubarak, and A. K. Alshidi, "The Role of E-marketing Tools in Constructing Online Consumer Behavior of Omani Youth in Muscat City," Journal of Critical Reviews, vol. 7, no. 13, pp. 1270–1280, 2020.

A. F. Al-Azzam and K. Al-Mizeed, "The Effect of Digital Marketing on Purchasing Decisions: A Case Study in Jordan," The Journal of Asian Finance, Economics and Business, vol. 8, no. 5, pp. 455–463, 2021.

L. Ellitan, "The Role of Social Media Marketing, Brand Awareness and E-WoM to Increase Purchase Decision," EKOMA : Jurnal Ekonomi, Manajemen, Akuntans, vol. 2, no. 1, pp. 115–122, 2022.

A. Al Adwan, "E-marketing strategy: to improve customer preference for local brand over foreign brand in the era of a developing country," Innovative Marketing, vol. 15, no. 3, pp. 85–98, Sep. 2019.

M. Wang, W. Chen, Y. Huang, N. S. Contractor, and Y. Fu, "Modeling customer preferences using multidimensional network analysis in engineering design," Design Science, vol. 2, Jan. 2016, Art. no. e11.

N. Dilotsotlhe, "Factors Influencing Consumers’ Intentions Towards the Adoption of Environmentally Friendly Cars," Multidisciplinary Business Review, vol. 15, no. 1, pp. 63–76, Jun. 2022.

N. Ju, K.-H. Lee, and S. H. Kim, "Factors Affecting Consumer Awareness and the Purchase of Eco-Friendly Vehicles: Textual Analysis of Korean Market," Sustainability, vol. 13, no. 10, Jan. 2021, Art. no. 5566.

Z. Long, J. Axsen, and C. Kormos, "Consumers continue to be confused about electric vehicles: comparing awareness among Canadian new car buyers in 2013 and 2017," Environmental Research Letters, vol. 14, no. 11, Aug. 2019, Art. no. 114036.

A. Kowalska-Pyzalska, M. Kott, and J. Kott, "How Much Polish Consumers Know about Alternative Fuel Vehicles? Impact of Knowledge on the Willingness to Buy," Energies, vol. 14, no. 5, Jan. 2021, Art. no. 1438.

J. Dsouza and C. Nirmala J., "A Study on the Impact of Perceived Benefits on Customer Preference for Electric Vehicles," SDMIMD Journal of Management, pp. 15–26, Mar. 2023.

A. Panigrahi, "E-Marketing - Leading Edge for Booming Business World Wide," Journal of Management Research and Analysis, vol. 3, no. 3, pp. 131–135, Oct. 2016.

X. Meng, "Developing Model of E-commerce E-marketing," in International Symposium on Information Processing, Huangshan, China, Aug. 2009, pp. 225–228.

Y. Yuliati, R. Hurriyati, and M. A. Sultan, "Analysis of e-crm, e-marketing on customer loyalty with intervening variables of customer satisfaction at pt. indofood cbp sukses makmur Tbk," Dinasti International Journal of Education Management And Social Science, vol. 2, no. 6, pp. 1059–1067, Sep. 2021.

A. Upadhyaya and S. Dua, "Consumer awareness and perception towards hybrid cars," The Journal of Indian Management & Strategy, vol. 24, no. 3, pp. 46–53, Jan. 2019.

J. Axsen, B. Langman, and S. Goldberg, "Confusion of innovations: Mainstream consumer perceptions and misperceptions of electric-drive vehicles and charging programs in Canada," Energy Research & Social Science, vol. 27, pp. 163–173, May 2017.

A. M. A. Zamil, S. Ali, M. Akbar, V. Zubr, and F. Rasool, "The consumer purchase intention toward hybrid electric car: A utilitarian-hedonic attitude approach," Frontiers in Environmental Science, vol. 11, Feb. 2023, Art. no. 1101258.

R. Joshi, A. Sahni, and M. C. Malik, "Consumer awareness regarding harmful chemicals in everyday products," International Journal of Business Forecasting and Marketing Intelligence, vol. 7, no. 4, pp. 351–361, Jan. 2022.

I. Mistry and P. Gundawar, "Consumer Awareness and Perception towards the New Concepts and Technology in Agriculture Industry," Splint International Journal of Professionals, vol. 9, no. 2, pp. 97–104, 2022.

M. Devi and M. Kalita, "A study on consumer awareness on consumer rights and responsibilities: A special reference to the rural women of Assam," Asian Journal of Home Science, vol. 15, pp. 1–6, Jun. 2020.

M. H. Bhutto, B. Tariq, S. Azhar, K. Ahmed, F. M. Khuwaja, and H. Han, "Predicting consumer purchase intention toward hybrid vehicles: testing the moderating role of price sensitivity," European Business Review, vol. 34, no. 1, pp. 62–84, Jan. 2020.

V. Karuppiah and T. Ramayah, "Modeling hybrid cars adoption using an extended version of the theory of planned behavior," Transportation Letters, vol. 15, no. 7, pp. 780–792, Aug. 2023.

B. Hasan Basri, M. Mohd Mustafa, and N. Bakar, "Are malaysian consumers willing to pay for hybrid cars’ attributes?," Jurnal Ekonomi Malaysia, vol. 53, no. 1, pp. 121–134, 2019.

H. Liao, Q. Yang, and X. Wu, "Customer preference analysis from online reviews by a 2-additive Choquet integral-based preference disaggregation model," Technological and Economic Development of Economy, vol. 29, no. 2, pp. 411–437, Mar. 2023.

B. Karmakar and P. Shukla, "Customer Preference of Organized Retailing in India- A Review," International Journal of Economics and Management Studies, vol. 3, no. 5, pp. 65–69, Oct. 2016.

D. Cao, M. Zhang, and Z. Li, "Customer Preference-Based Information Retrieval to Build Module Concepts," Advances in Mechanical Engineering, vol. 5, Jan. 2013, Art. no. 536820.

R. Arifin and T. Y. Rahmat Syah, "How E-Wom Influence Purchase Intention Mediated by Trust and Brand Awareness: Case on Generation X in Indonesia," Jurnal Aplikasi Bisnis dan Manajemen, vol. 9, no. 2, pp. 411–421, May 2023.

N. Dilotsotlhe, "Determinants of consumers’ purchase intentions of electronic vehicles," International Journal of Environmental, Sustainability, and Social Science, vol. 3, no. 3, pp. 822–835, Nov. 2022.

L. Rotaris, M. Giansoldati, and M. Scorrano, "The slow uptake of electric cars in Italy and Slovenia. Evidence from a stated-preference survey and the role of knowledge and environmental awareness," Transportation Research Part A: Policy and Practice, vol. 144, pp. 1–18, Feb. 2021.

W. G. Cochran, Sampling techniques. New York, NY, USA: John Wiley & Sons, 1977.

P. M. E. Altham, "Two Generalizations of the Binomial Distribution," Journal of the Royal Statistical Society Series C: Applied Statistics, vol. 27, no. 2, pp. 162–167, Jun. 1978.

Y. Sun and S. Wang, "Understanding consumers’ intentions to purchase green products in the social media marketing context," Asia Pacific Journal of Marketing and Logistics, vol. 32, no. 4, pp. 860–878, Jan. 2019.

D. O. Dastane, "Impact of Digital Marketing on Online Purchase Intention: Mediation Effect of Customer Relationship Management," Journal of Asian Business Strategy, vol. 10, no. 1, pp. 142–158, May 2020.

M. I. Hamzah and N. S. Tanwir, "Do pro-environmental factors lead to purchase intention of hybrid vehicles? The moderating effects of environmental knowledge," Journal of Cleaner Production, vol. 279, Jan. 2021, Art. no. 123643.

D. G. Bonett and T. A. Wright, "Cronbach’s alpha reliability: Interval estimation, hypothesis testing, and sample size planning," Journal of Organizational Behavior, vol. 36, no. 1, pp. 3–15, 2015.

H. Akoglu, "User’s guide to correlation coefficients," Turkish Journal of Emergency Medicine, vol. 18, no. 3, pp. 91–93, Sep. 2018.

M. Hamzah, N. Tanwir, S. Wahab, and M. H. Abd Rashid, "Consumer perceptions of hybrid electric vehicle adoption and the green automotive market: the Malaysian evidence," Environment, Development and Sustainability, vol. 24, Feb. 2022.

N. M. Qtaishat, "The Impact of E-marketing on Consumer Purchase Decision in Jordan," WSEAS Transactions on Business and Economics, vol. 19, pp. 161–168, 2022.

C. Liu, J. Wu, and H. Lakshika Jayetileke, "Overseas Warehouse Deployment for Cross-Border E-Commerce in the Context of the Belt and Road Initiative," Sustainability, vol. 14, no. 15, Jan. 2022, Art. no. 9642.

I. Bueno, R. A. Carrasco, R. Urena, and E. Herrera-Viedma, "A business context aware decision-making approach for selecting the most appropriate sentiment analysis technique in e-marketing situations," Information Sciences, vol. 589, pp. 300–320, Apr. 2022

D. Hidouri, R. Marouani, and C. Adnen, "Modeling and Simulation of a Renewable Energy PV/PEM with Green Hydrogen Storage," Engineering, Technology and Applied Science Research, vol. 14, no. 1, pp. 12543–12548, Feb. 2024.

Downloads

How to Cite

[1]
J. A. Arous, B. Louail, S. A. El Rabbat, N. A. Hima, and S. A. Barakat, “The Impact of E-Marketing on the Preference to Purchase Hybrid Cars by Increasing Awareness: An Empirical Study of Hybrid Car Users in the Northern Border Region, Saudi Arabia”, Eng. Technol. Appl. Sci. Res., vol. 14, no. 4, pp. 15217–15225, Aug. 2024.

Metrics

Abstract Views: 39
PDF Downloads: 15

Metrics Information