An Empirical Assessment of the Synergistic Effects of Total Quality Management and Food Safety Management on Firm Performance Using Structural Equation Modeling
Received: 25 August 2025 | Revised: 13 September 2025 and 26 September 2025 | Accepted: 6 October 2025 | Online: 8 December 2025
Corresponding author: Nalin Pianthong
Abstract
The food industry plays a crucial role in Thailand’s economic growth, establishing the nation as a prominent global center for food production and export. To remain competitive in an increasingly demanding international market, organizations within the food sector must implement comprehensive quality and safety management systems. Total Quality Management (TQM) enhances operational efficiency and product quality, while Food Safety Management (FSM) ensures compliance with regulatory standards and addresses consumer expectations regarding food safety. This study examines the interrelationship between TQM and FSM practices and their combined influence on organizational performance. Structural Equation Modeling (SEM) was applied to assess both the direct and indirect effects among the proposed constructs, and the results indicated that TQM and FSM exert significant positive effects on organizational performance, with TQM directly influencing the implementation of FSM. Furthermore, it was found that FSM influences the relationship between TQM and organizational performance. The findings contribute to the theoretical understanding of integrated management systems and provide practical insights for improving organizational performance through the effective alignment of quality and FSM practices.
Keywords:
Total Quality Management, Food Safety Management, Organizational Performance, Structural Equation Modeling, Thai Food IndustryDownloads
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