Antecedents for the Success of the Adoption of Organizational ERP Among Higher Education Institutions and Competitive Advantage in Egypt

Authors

  • M. Soliman Operations Department, School of ManagementUniversiti Sains Malaysia, USM, Malaysia, 11800 USM, Penang, Malaysia
  • N. Karia Operations Department, School of ManagementUniversiti Sains Malaysia, USM, Malaysia, 11800 USM, Penang, Malaysia

Abstract

Although the Enterprise Resource Planning (ERP) system has long been acknowledged in higher education institutions (HEIs) to improve their performance and efficiency, there are not many HEIs in Egypt that adopt ERP system and those that do are in an early stage. The research on ERP system in HEI is still limited and in the immature stage, hence little is known about the success factors for the adoption stage of ERP systems. Consequently, this article aims to understand what are the success factors for ERP adoption and further develop a conceptual model that explains the successful implementation of ERP in HEIs and its impact on competitive advantage. Based on previous studies, this paper identifies and conceptualizes success factors for ERP and further develops the proposed model for the adoption of ERP system in HEIs. This article contributes to the development of the theoretical framework of the successful implementation of the ERP system to explain the competitive advantage of HEI by merging information system (IS) success and diffusion of innovation (DOI) theories with the success factors for the adoption stage of ERP systems. The current study will provide recommendations and guidelines for both the potential adopters and the vendors on the successful ERP system adoption.

Keywords:

Adoption, Enterprise Resource Planning, IS success model, DOI, ERP, HEIs, Critical Success Factors, Competitive advantage, Higher education, Egypt

Downloads

Download data is not yet available.

References

E. M. Rogers, Diffusion of Innovations, 5th Edition: Free Press, 2003.

W. H. Delone, E. R. McLean, "The DeLone and McLean model of information systems success: a ten-year update", Journal of Management Information Systems, Vol. 19, pp. 9-30, 2003 DOI: https://doi.org/10.1080/07421222.2003.11045748

E. E. Watson, H. Schneider, "Using ERP systems in education", Communications of the AIS, Vol. 1, p. 3, 1999 DOI: https://doi.org/10.17705/1CAIS.00109

M. Soliman, N. Karia, "Enterprise Resource Planning (ERP) system as an Innovative Technology in Higher Education Context in Egypt”, International Journal of Computing Academic Research, Vol. 5, pp. 265-269, 2015

A. Abugabah, L. Sanzogni, "Enterprise resource planning (ERP) system in higher education: A literature review and implications”, International Journal of Human and Social Sciences, Vol. 5, pp. 395-399, 2010

Y. Kim, Z. Lee, S. Gosain, "Impediments to successful ERP implementation process”, Business Process Management Journal, Vol. 11, pp. 158-170, 2005 DOI: https://doi.org/10.1108/14637150510591156

S. Laukkanen, S. Sarpola, P. Hallikainen, "Enterprise size matters: objectives and constraints of ERP adoption”, Journal of Enterprise Information Management, Vol. 20, pp. 319-334, 2007. DOI: https://doi.org/10.1108/17410390710740763

Y. B. Moon, "Enterprise Resource Planning (ERP): a review of the literature”, International Journal of Management and Enterprise Development, Vol. 4, pp. 235-264, 2007 DOI: https://doi.org/10.1504/IJMED.2007.012679

J. Esteves and V. W. Bohórquez, "An updated ERP systems annotated bibliography: 2001-2005”, Instituto de Empresa Business School Working Paper No. WP, pp. 07-04, 2007 DOI: https://doi.org/10.2139/ssrn.1006969

E. M. Kamhawi, "Enterprise resource-planning systems adoption in Bahrain: motives, benefits, and barriers”, Journal of Enterprise Information Management, Vol. 21, pp. 310-334, 2008 DOI: https://doi.org/10.1108/17410390810866655

J. Ram and M. Pattinson, "Exploring antecedents of organisational adoption of ERP and their effect on performance of firms”, ECIS, pp. 1174-1186, 2009

J. Verville, C. Bernadas, and A. Halingten, "So you're thinking of buying an ERP? Ten critical factors for successful acquisitions”, Journal of Enterprise Information Management, Vol. 18, pp. 665-677, 2005 DOI: https://doi.org/10.1108/17410390510628373

H. Abdellatif, "ERP in higher education: a deeper look on developing countries”, The International Conference on Education Technologies and Computers, pp. 73-78, 2014 DOI: https://doi.org/10.1109/ICETC.2014.6998905

W. H. DeLone, E. R. McLean, "Information systems success: The quest for the dependent variable", Information Systems Research, Vol. 3, pp. 60-95, 1992 DOI: https://doi.org/10.1287/isre.3.1.60

H. El Sayed, "Management Control and ERP Systems: A Case Study from Egypt, The International Conference on Industrial Logistics, Croatia, June 14-16, 2012

M. El Sayed, N. J. Hubbard, N. S. Tipi, "Evaluating enterprise resource planning (ERP) post implementation problems in Egypt: Findings from case studies of governmental, multinational and private Egyptian organisations”, LRN Annual Conference and PhD Workshop, Birmingham, UK , September 4-6, 2013

S. El-Seoud, I. Taj-Eddin, N. Seddiek, P. Ghenghesh, M. El-Khouly, "The Impact of E-Learning on Egyptian Higher Education and its Effect on Learner’s Motivation: A Case Study”, Computer Science and Information Technology, Vol. 2, pp. 179-187, 2014

W. H. Delone, E. R. Mclean, "Measuring e-commerce success: Applying the DeLone & McLean information systems success model”, International Journal of Electronic Commerce, Vol. 9, pp. 31-47, 2004 DOI: https://doi.org/10.1080/10864415.2004.11044317

E. W. Bernroider, "IT governance for enterprise resource planning supported by the DeLone–McLean model of information systems success”, Information & Management, Vol. 45, pp. 257-269, 2008 DOI: https://doi.org/10.1016/j.im.2007.11.004

H. Lin, "An investigation into the effects of IS quality and top management support on ERP system usage”, Total Quality Management, Vol. 21, pp. 335-349, 2010 DOI: https://doi.org/10.1080/14783360903561761

P. Ifinedo, "Examining the influences of external expertise and in-house computer/IT knowledge on ERP system success”, Journal of Systems and Software, Vol. 84, pp. 2065-2078, 2011 DOI: https://doi.org/10.1016/j.jss.2011.05.017

W. Tsai, M. J. Shaw, Y. Fan, J. Liu, K. Lee, H. Chen, "An empirical investigation of the impacts of internal/external facilitators on the project success of ERP: A structural equation model”, Decision Support Systems, Vol. 50, pp. 480-490, 2011 DOI: https://doi.org/10.1016/j.dss.2010.11.005

W. Tsai, K. Lee, J. Liu, S. Lin, Y. Chou, "The influence of enterprise resource planning (ERP) systems' performance on earnings management”, Enterprise Information Systems, Vol. 6, pp. 491-517, 2012 DOI: https://doi.org/10.1080/17517575.2011.622414

J.-S. Chou, J.-H. Hong, "Assessing the impact of quality determinants and user characteristics on successful enterprise resource planning project implementation”, Journal of Manufacturing Systems, Vol. 32, pp. 792-800, 2013 DOI: https://doi.org/10.1016/j.jmsy.2013.04.014

S. Nizamani, K. Khoumbati, I. A. Ismaili, S. Nizamani, "A Conceptual Framework for ERP Evaluation in Universities of Pakistan”, Sindh Univ. Res. Jour. (Sci. Ser.), Vol. 45, No. 3, pp. 596-607, 2013

M. A. M. B. Lotfy, Sustainability of Enterprise Resource Planning (ERP) Benefits Postimplementation: An Individual User Perspective, PhD Thesis, Walden University, 2015

J. Bayer, N. Melone, "A critique of diffusion theory as a managerial framework for understanding adoption of software engineering innovations”, Twenty-First Annual Hawaii International Conference on System Sciences, Vol. II. Software Track, pp. 311-316, 1988

J. K. Leidecker, A. V. Bruno, "Identifying and using critical success factors”, Long Range Planning, Vol. 17, pp. 23-32, 1984 DOI: https://doi.org/10.1016/0024-6301(84)90163-8

J. Karim, T. M. Somers, A. Bhattacherjee, "The impact of ERP implementation on business process outcomes: A factor-based study”, Journal of Management Information Systems, Vol. 24, pp. 101-134, 2007 DOI: https://doi.org/10.2753/MIS0742-1222240103

R. R. Nelson, P. A. Todd, B. H. Wixom, "Antecedents of information and system quality: an empirical examination within the context of data warehousing”, Journal of Management Information Systems, Vol. 21, pp. 199-235, 2005 DOI: https://doi.org/10.1080/07421222.2005.11045823

M. Fathian, P. Akhavan, M. Hoorali, "E-readiness assessment of non-profit ICT SMEs in a developing country: The case of Iran”, Technovation, Vol. 28, pp. 578-590, 2008 DOI: https://doi.org/10.1016/j.technovation.2008.02.002

A. Molla, P. S. Licker, "Perceived e-readiness factors in e-commerce adoption: An empirical investigation in a developing country”, International Journal of Electronic Commerce, Vol. 10, pp. 83-110, 2005 DOI: https://doi.org/10.1080/10864415.2005.11043963

D. Khazanchi, "Information technology (IT) appropriateness: The contingency theory of “FIT” and IT Implementation in small and medium enterprises”, Journal of Computer Information Systems, Vol. 45, pp. 88-95, 2005

M. G. Aboelmaged, "Predicting e-readiness at firm-level: An analysis of technological, organizational and environmental (TOE) effects on e-maintenance readiness in manufacturing firms”, International Journal of Information Management, Vol. 34, pp. 639-651, 2014 DOI: https://doi.org/10.1016/j.ijinfomgt.2014.05.002

R. B. Cooper and R. W. Zmud, "Information technology implementation research: a technological diffusion approach”, Management Science, Vol. 36, pp. 123-139, 1990 DOI: https://doi.org/10.1287/mnsc.36.2.123

E. M. Rogers, "Diffusion of Innovations: modifications of a model for telecommunications”, Die Diffusion von Innovationen in der Telekommunikation, Springer, pp. 25-38, 1995 DOI: https://doi.org/10.1007/978-3-642-79868-9_2

P. Y. Chau, K. Y. Tam, "Factors affecting the adoption of open systems: an exploratory study”, MIS Quarterly, Vol. 21, No. 1, pp. 1-24, 1997 DOI: https://doi.org/10.2307/249740

G. Kannabiran, P. Dharmalingam, "Enablers and inhibitors of advanced information technologies adoption by SMEs: An empirical study of auto ancillaries in India”, Journal of Enterprise Information Management, Vol. 25, pp. 186-209, 2012 DOI: https://doi.org/10.1108/17410391211204419

A. Bayo-Moriones, F. Lera-López, "A firm-level analysis of determinants of ICT adoption in Spain”, Technovation, Vol. 27, pp. 352-366, 2007 DOI: https://doi.org/10.1016/j.technovation.2007.01.003

H. Ongori, S. O. Migiro, "Information and communication technologies adoption in SMEs: literature review”, Journal of Chinese Entrepreneurship, Vol. 2, pp. 93-104, 2010 DOI: https://doi.org/10.1108/17561391011019041

N. Al-Qirim, "The adoption of eCommerce communications and applications technologies in small businesses in New Zealand”, Electronic Commerce Research and Applications, Vol. 6, pp. 462-473, 2008 DOI: https://doi.org/10.1016/j.elerap.2007.02.012

L. Raymond, F. Bergeron, "Enabling the business strategy of SMEs through e-business capabilities: A strategic alignment perspective”, Industrial Management & Data Systems, Vol. 108, pp. 577-595, 2008 DOI: https://doi.org/10.1108/02635570810876723

B. Ramdani, P. Kawalek, O. Lorenzo, "Predicting SMEs' adoption of enterprise systems”, Journal of Enterprise Information Management, Vol. 22, pp. 10-24, 2009 DOI: https://doi.org/10.1108/17410390910922796

S. Kim, G. Garrison, "Understanding users’ behaviors regarding supply chain technology: Determinants impacting the adoption and implementation of RFID technology in South Korea”, International Journal of Information Management, Vol. 30, pp. 388-398, 2010 DOI: https://doi.org/10.1016/j.ijinfomgt.2010.02.008

H.-F. Lin, S.-M. Lin, "Determinants of e-business diffusion: A test of the technology diffusion perspective”, Technovation, Vol. 28, pp. 135-145, 2008 DOI: https://doi.org/10.1016/j.technovation.2007.10.003

K. Zhu, S. Dong, S. X. Xu, K. L. Kraemer, "Innovation diffusion in global contexts: determinants of post-adoption digital transformation of European companies”, European Journal Of Information Systems, Vol. 15, pp. 601-616, 2006 DOI: https://doi.org/10.1057/palgrave.ejis.3000650

S. P. Laughlin, "An ERP game plan”, Journal of Business Strategy, Vol. 20, pp. 32-37, 1999 DOI: https://doi.org/10.1108/eb039981

F. Wu, V. Mahajan, S. Balasubramanian, "An Analysis of E-Business Adoption and Its Impact on Business Performance”, Journal of the Academy of Marketing Science, Vol. 31, No. 4, pp. 425–447, 2003 DOI: https://doi.org/10.1177/0092070303255379

D. E. O'Leary, Enterprise resource planning systems: systems, life cycle, electronic commerce, and risk: Cambridge University Press, 2000 DOI: https://doi.org/10.1017/CBO9780511805936

M. K. McGowan, G. R. Madey, "The influence of organization structure and organizational learning factors on the extent of EDI implementation in US firms”, Information Resources Management Journal, Vol. 11, pp. 17-27, 1998 DOI: https://doi.org/10.4018/irmj.1998070102

M. Bradford, J. Florin, "Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems”, International Journal of Accounting Information Systems, Vol. 4, pp. 205-225, 2003 DOI: https://doi.org/10.1016/S1467-0895(03)00026-5

R. L. Jenson, I. R. Johnson, "The enterprise resource planning system as a strategic solution”, Information Strategy: The Executive's Journal, Vol. 15, pp. 28-33, 1999 DOI: https://doi.org/10.1080/07438613.1999.10744607

P. Bingi, M. K. Sharma, J. K. Godla, "Critical issues affecting an ERP implementation”, IS Management, Vol. 16, pp. 7-14, 1999 DOI: https://doi.org/10.1201/1078/43197.16.3.19990601/31310.2

T. H. Davenport, "Putting the enterprise into the enterprise system", Harvard Business Review, Vol. 76, pp. 121-131, 1998

C. Stedman, "ERP can magnify errors”, Computerworld, Vol. 32, pp. 1-3, 1998

B. Dehning, T. Stratopoulos, "DuPont analysis of an IT-enabled competitive advantage", International Journal of Accounting Information Systems, Vol. 3, pp. 165-176, 2002 DOI: https://doi.org/10.1016/S1467-0895(02)00032-5

G. D. Bhatt, V. Grover, "Types of information technology capabilities and their role in competitive advantage: An empirical study”, Journal of Management Information Systems, Vol. 22, pp. 253-277, 2005 DOI: https://doi.org/10.1080/07421222.2005.11045844

M. Soliman, N. Karia, "Enterprise Resource Planning Systems in Higher Education Context: Functionalities and Characteristics”, International Journal of Innovative Research in Science, Engineering and Technology, Vol. 4, pp. 10408-10413, 2015 DOI: https://doi.org/10.15680/IJIRSET.2015.0411011

B. Johansson, M. Newman, "Competitive advantage in the ERP system's value-chain and its influence on future development”, Enterprise Information Systems, Vol. 4, pp. 79-93, 2010 DOI: https://doi.org/10.1080/17517570903040196

Downloads

How to Cite

[1]
M. Soliman and N. Karia, “Antecedents for the Success of the Adoption of Organizational ERP Among Higher Education Institutions and Competitive Advantage in Egypt”, Eng. Technol. Appl. Sci. Res., vol. 7, no. 3, pp. 1719–1724, Jun. 2017.

Metrics

Abstract Views: 1469
PDF Downloads: 852

Metrics Information