Effect of IT Application on Project Performance Focusing on the Mediating Role of Organizational Innovation, Knowledge Management and Organizational Capabilities

M. Hemmati, H. Hosseini


The purpose of this study is to examine the effect of IT application on project performance focusing on mediating role of organizational innovation, knowledge management and organizational capabilities using SEM. For this purpose, 194 managers, supervisors and experts of software developer companies participated in this study. Participants were asked to complete a questionnaire on each subject. SEM was used to analyze data using the LISREL software. Results are thoroughly discussed in this paper and the findings support the role of IT application, organizational innovation, knowledge management and organizational capabilities on project performance and project benefits.


information technology; organizational innovation; knowledge management; organizational capabilities; project performance

Full Text:



M. Seyed-Taghavi, S. Sepandarand, H. Ramin-Mehr, “Effect of intellectual capitals on organizational performance focusing on mediating role of learning capacity in BSI branches”, Business Management, Vol. 4, No. 12, pp. 53-70, 2012

O. Jafari-Hajati, “Evaluation of smart school plan in high schools of Tehran”, Master Thesis, Iran, 2006

E. W. Ngai, D. C. Chau, T. L. A. Chan, “Information technology, operational, and management competencies for supply chain agility: Findings from case studies”, The Journal of Strategic Information Systems, Vol. 20, No. 3, pp. 232-249, 2011

H. Liu, W. Ke, K. K. Wei, Z. Hua, “The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility”, Decision Support Systems, Vol. 54, No. 3, pp. 1452-1462, 2013

M. B. A. Surve, G. Natarajan, Knowledge management tools: recognition for the support to healthcare practitioners”, International Journal Of Advanced Information And Communication Technology, Vol. 1, No. 12, pp. 923-927, 2015

A. Seetherman, H. H. B. Z. Sooria, A. S. Saravanan, “Intellectual Capital Accounting and Reporting in The Knowledge Economy”, Journal of Intellectual Capital, Vol. 3, No. 2, pp. 128-148

L. R. Yang, J. H. Chen, H. W. Wang, “Assessing impacts of information technology on project success through knowledge management practice”, Automation in Construction, Vol. 22, pp. 182-191, 2012

M. Amani, “Comparison of knowledge management process in public and private centers”, 1st Iranian Knowledge Management Conference, Tehran, Iran. 2007

K. Metaxiotis, K. Ergazakis, “Exploring the world of knowledge managemet: Agreement and disagreements in the academic practitioner community”, Journal of Knowledge Management, Vol. 9, pp. 6-18, 2005

C. O. Egbu, “Skills, knowledge and competencies for managing construction refurbishment works”, Construction Management and Economics, Vol. 17, No. 1, pp. 29–43, 1999

P. L. Liu, W. C. Chen, C. H. Tsai, “An empirical study on the correlation between knowledge management capability and competitiveness in Taiwan's industries”, Technovation, Vol. 24, No. 12, pp. 971–977, 2004

P. M. Carrillo, H. S. Robinson, C. J. Anumba, N. M. Bouchlaghem, “A knowledge transfer framework: the PFI context”, Construction Management and Economics, Vol. 24, No. 10, pp. 1045–1056, 2006

M. Adenfelt, “Exploring the performance of transnational projects: shared knowledge, coordination and communication”, International Journal of Project Management, Vol. 28, No. 6, pp. 529–538, 2010

R. F. Runco, “Perception of learning culture, conncerns about the innovation and their influence on use of on-going innovation in the Malaysian public sector”, PhD dissertation, University of Georgia. 2004

B. Kerr, C. Gagliardi, “Measuring creativity in research and practice” in “Positive psychological assessment: A handbook of models and measures”, American Psychological Association, 2003

S. Wong, “Organizational Innovation Management: An organizational–wide perspective”, Industrial management& Data Systems, Vol. 107, No. 9, pp. 1290-1315, 2007

F. J. Montes, A. Ruiz Moreno, L. Miguel Molina Fernández, “Assessing the organizational climate and contractual relationship for perceptions of support for innovation”, International Journal of Manpower, Vol. 25, No. 2, pp. 167-180, 2004

Y. Chen, Y. Wang, S. Nevo, J. Benitez-Amado, G. Kou, “IT capabilities and product innovation performance: The roles of corporate entrepreneurship and competitive intensity”, Information & Management, Vol. 52, No. 6, pp. 643–657, 2015

Y. V. Lun, K. C. Shang, K. H. Lai, T. C. E. Cheng, “Examining the influence of organizational capability in innovative business operations and the mediation of profitability on customer satisfaction: An application in intermodal transport operators in Taiwan”, International Journal of Production Economics, Vol. 171, pp. 179-188, 2016

J. J. Lee, H. Yoon, “A comparative study of technological learning and organizational capability development in complex products systems: Distinctive paths of three latecomers in military aircraft industry”, Research Policy, Vol. 44, No. 7, pp. 1296-1313, 2015

R. M. Grant, G. Verona, “What’s holding back empirical research into organizational capabilities? Remedies for common problems”, Strategic Organization, Vol. 13, No. 1, pp. 61-74, 2015

S. M. Tseng, P. S. Lee, “The effect of knowledge management capability and dynamic capability on organizational performance” Journal of Enterprise Information Management, Vol. 27, No. 2, pp. 158-179, 2014

A. A. Ferraresi, C. O. Quandt, S. A. Dos Santos, J. R. Frega, “Knowledge management and strategic orientation: leveraging innovativeness and performance”, Journal of Knowledge Management, Vol. 16, No. 5, pp. 688-71, 2012

S. M. Tseng, “The effects of information technology on knowledge management systems”, Expert Systems with Applications, Vol. 35, pp. 150-160, 2008

C. J. Neels, D. Johnson, “Information management as an enabler of knowledge managemtn maturity: a south African perspective”. International Journal of Information Management. Vol. 30, pp. 57-67, 2010

M. Goudarzi, M. Abutorabi, “The relationship between ITC and knowledge management”, 1st National Sport Management Conference, Amol, Iran, 2008

Y. Sobhani, H. Honari, J. Shahlaei, A. Ahmadi, “The relationship between IT and knowledge management”, Sports Management, Vol. 17, pp. 55-73, 2013

N. Yaghoubi, R. Kuchakzade, “IT support of knowledge management”, Industrial Management Studies, Vol. 9, pp. 41-56, 2005

N. Venkatraman, “The concept of fit in strategy research: Toward verbal and statistical correspondence”, Academy of Management Review, Vol. 14, No. 3, pp. 423-444, 1989

Y. Liu, L.Wang, C. Yuan, Y. Li, “Information communication, organizational capability and new product development: an empirical study of Chinese firms”, The Journal of Technology Transfer, Vol. 37, No. 4, pp. 416-432, 2012

J. H. Dyer, K. Nobeoka, “Creating and managing a high-performance knowledge-sharing network: the Toyota case”, Strategic Management Journal, Vol. 21, No. 3, pp. 345-367, 2000

J. Darroch, “Knowledge management, innovation, and firm performance”, Journal of Knowledge Management, Vol. 9, No. 3, pp. 101–115, 2005

S. H. Liao, C. C. Wu, “System perspective of knowledge management, organizational learning, and organizational innovation”, Expert Systems with Applications, Vol. 37, No. 2, pp. 1096-1103, 2010

eISSN: 1792-8036     pISSN: 2241-4487