Critical Factors of E-Learning Adoption and Acceptance in Pakistan: A Literature Review

Authors

  • F. Kanwal Computer Science Department, Lahore College for Women University, Lahore, Pakistan
  • M. Rehman Computer Science Department, Lahore College for Women University, Lahore, Pakistan
  • K. Bashir Computer Science Department, Lahore College for Women University, Lahore, Pakistan
  • U. Qureshi Lahore College for Women University, Lahore, Pakistan
Volume: 7 | Issue: 4 | Pages: 1888-1893 | August 2017 | https://doi.org/10.48084/etasr.1257

Abstract

This review paper examines the prior studies on critical factors of e-learning adoption in Pakistan. The search terms identified 40 papers reporting 25 conceptual and qualitative and 15 quantitative evidence about the e-learning adoption and critical factors that may influence the adoption of e-learning in Pakistan. The findings revealed that modern paradigm shift requires the in-depth analysis of government policies, institutional and management role, students and faculty attitude, social norms, cultural values as well as technological advancement. These factors may directly or indirectly affect the intention of students towards e-learning adoption. The lack of quantitative evidences illustrate that policy makers, practitioners and researchers need to pay attention for further research of identifying and analyzing the critical factors which enhances the e-learning adoption in Pakistan.

Keywords:

e-learning, adoption, acceptance, success, factors

Downloads

Download data is not yet available.

References

J. L. Chen, “The effects of education compatibility and technological expectancy on e-learning acceptance”, Comput. Educ., Vol. 57, No. 2, pp. 1501–1511, 2011 DOI: https://doi.org/10.1016/j.compedu.2011.02.009

Y. -H. Lee, Y. -C. Hsieh, C. -N. Hsu, “Adding Innovation Diffusion Theory to the Technology Acceptance Model: Supporting Employees’ Intentions to use E-Learning Systems”, Educ. Technol. Soc., Vol. 14, No. 4, pp. 124–137, 2011

Y. -H. H. Lee, Y. -C. C. Hsieh, Y. -H. H. Chen, “An investigation of employees’ use of e-learning systems: Applying the Technology Acceptance Model”, Behav. Inf. Technol., Vol. 32, No. 2, pp. 173–189, 2013 DOI: https://doi.org/10.1080/0144929X.2011.577190

R. A. Sánchez, D. Hueros, “Motivational factors that influence the acceptance of Moodle using TAM”, Comput. Human Behav., Vol. 26, No. 6, pp. 1632–1640, 2010 DOI: https://doi.org/10.1016/j.chb.2010.06.011

S. S. Liaw, H. M. Huang, “Perceived satisfaction, perceived usefulness and interactive learning environments as predictors to self-regulation in e-learning environments”, Comput. Educ., Vol. 60, No. 1, pp. 14–24, 2013 DOI: https://doi.org/10.1016/j.compedu.2012.07.015

F. Kanwal, M. Rehman, “E-learning adoption model: A case study of Pakistan”, Life Sci. J., Vol. 11, No. SPEC. ISSUE 4, pp. 78–86, 2014

A. Al-adwan, J. Smedley, “Implementing e-learning in the Jordanian Higher Education System: Factors affecting impact”, Int. J. Educ. Dev. using Inf. Commun. Technol., Vol. 8, No. 1, pp. 121–135, 2012

R. G. Saade, F. Nebebe, and W. Tan, “Viability of the ‘Technology Acceptance Model’ in Multimedia Learning Environments: A Comparative Study”, Interdiscip. J. Knowl. Learn. Objects, Vol. 3, pp. 175–184, 2007 DOI: https://doi.org/10.28945/392

E. King, R. Boyatt, “Exploring factors that influence adoption of e-learning within higher education”, Br. J. Educ. Technol., Vol. 46, No. 6, pp. 1272–1280 , 2015 DOI: https://doi.org/10.1111/bjet.12195

E. Sela, S. College, R. Gan, “Enterprise E-Learning Success Factors : An Analysis of Practitioners ’ Perspective (with a Downturn Addendum)”, Interdisciplinary Journal of E-Learning & Learning Objects, Vol. 5, pp. 335-343, 2009 DOI: https://doi.org/10.28945/81

M. F. Frimpon, “A Re-Structuring of the Critical Success Factors for E-Learning Deployment”, American International Journal of Contemporary Research ,Vol. 2, No. 3, pp. 115–127, 2012

S. Y. Park, “An Analysis of the Technology Acceptance Model in Understanding University Students’ Behavioural Intention to Use e-Learning”, Educ. Technol. Soc., Vol. 1, No. 3, pp. 150–162, 2009

S. C. Chang, F. C. Tung, “An empirical investigation of students’ behavioural intentions to use the online learning course websites”, Br. J. Educ. Technol., Vol. 39, No. 1, pp. 71–83, 2008

A. Tarhini, K. Hone, X. Liu, “The effects of individual differences on e-learning users’ behaviour in developing countries: A structural equation model”, Comput. Human Behav., Vol. 41, pp. 153–163, 2014 DOI: https://doi.org/10.1016/j.chb.2014.09.020

J. K. Leidecker and A. V. Bruno, “Identifying and using critical success factors”, Long Range Plann., Vol. 17, No. 1, pp. 23–32, 1984 DOI: https://doi.org/10.1016/0024-6301(84)90163-8

M. E. Shank, A. C. Boynton, and R. W. Zmud, “Critical Success Factor Analysis as a Methodology for MIS Planning”, MIS Q., Vol. 9, No. 2, p. 121, 1985 DOI: https://doi.org/10.2307/249113

T. Volery, D. Lord, “Critical success factors in online education”, Int. J. Educ. Manag., Vol. 14, No. 5, pp. 216–223, 2000. DOI: https://doi.org/10.1108/09513540010344731

B. Cheawjindakarn, P. Suwannatthachote, A. Theeraroungchaisri, “Critical Success Factors for Online Distance Learning in Higher Education: A Review of the Literature”, Creat. Educ., Vol. 3, No. 8, pp. 61–66, 2012 DOI: https://doi.org/10.4236/ce.2012.38B014

S. A. Odunaike, O. O. Olugbara, S. O. Ojo, “E-learning implementation Critical Success Factors”, in Lecture Notes in Engineering and Computer Science, Vol. I, pp. 560–565, 2013

O. F. Yew, M. Jambulingam, “Critical Success Factors of E-learning Implementation at Educational Institutions”, Jounal Interdiscip. Res. Educ., Vol. 5, No. 1, pp. 17–24, 2015

H. M. Selim, “Critical success factors for e-learning acceptance: Confirmatory factor models”, Comput. Educ., Vol. 49, No. 2, pp. 396–413, 2007 DOI: https://doi.org/10.1016/j.compedu.2005.09.004

A. S. Khan, A. Nawaz, “Role of contextual factors in using e-Learning systems for higher education in developing countries”, J. Educ. Res. Stud., Vol. 1, No. 4, pp. 27–34, 2013

A. S. Al-Adwan, A. S. Al-Adwan, J. Smedley, “Exploring students acceptance of e-learning using technology acceptance model in jordanian universities”, Int. J. Educ. Dev. Using Inf. Commun. Technol., Vol. 9, No. 2, pp. 4–18, 2013

M. Z. Khan, A. K. Miankhel, A. Nawaz, “Information & Communication Technology and ‘Individual’:Prospects & Concerns”, Global Journal of Computer Science and Technology Network, Web & Security, Vol. 13, No. 7, pp. 1-9, 2013

S. Farid, R. Ahmad, I. A. Niaz, M. Arif, S. Shamshirband, M. D. Khattak, “Identification and prioritization of critical issues for the promotion of e-learning in Pakistan”, Comput. Human Behav., Vol. 51, pp. 161–171, 2015 DOI: https://doi.org/10.1016/j.chb.2015.04.037

W. Bhuasiri, O. Xaymoungkhoun, H. Zo, J. J. Rho, A. P. Ciganek, “Critical success factors for e-learning in developing countries: A comparative analysis between ICT experts and faculty”, Comput. Educ., Vol. 58, No. 2, pp. 843–855, 2012 DOI: https://doi.org/10.1016/j.compedu.2011.10.010

A. Nawaz, “Using e-learning as a tool for ‘education for all’ in developing states”, Int. J. Sci. Technol. Educ. Res., Vol. 4, No. 3, pp. 38–46, 2013

G. M. Kundi, A. Nawaz, “From e-Learning 1.0 to e-Learning 2.0: Threats & Opportunities for Higher Education Institutions in the Developing Countries”, Eur. J. Sustain. Dev., Vol. 3, No. 1, pp. 145–160, 2014 DOI: https://doi.org/10.14207/ejsd.2014.v3n1p145

A. Nawaz, M. Z. Khan, “Issues of Technical Support for e-Learning Systems in Higher Education Institutions”, Int. J. Mod. Educ. Comput. Sci., Vol. 2, pp. 38–44, 2012 DOI: https://doi.org/10.5815/ijmecs.2012.02.06

A. Nawaz, G. M. Kundi, “Predictor of e-learning development and use practices in higher education institutions”, J. Sci. Technol. Educ. Res., Vol. 1, pp. 44–54, 2010

K. Ameen, G. E. Gorman, “Information and digital literacy: a stumbling block to development?: A Pakistan perspective”, Libr. Manag., Vol. 30, No. 1/2, pp. 99–112, 2009 DOI: https://doi.org/10.1108/01435120910927565

A. Sibghatullah, “Repositioning Virtual University of Pakistan”, Developing Country Studies, Vol. 6, No. 5, pp. 98-108, 2016

A. Perveen, “Critical Discourse Analysis of Moderated Discussion Board of Virtual University of Pakistan”, Vol. 7, No. 3, pp. 243–262, 2015 DOI: https://doi.org/10.5944/openpraxis.7.3.152

A. Nawaz, “Investigating the change management: For implementing e-learning projects in higher education”, Glob. J. Manag. Soc. Sci. Res., Vol. 2, No. 1, pp. 14–24, 2014

S. Basar, Rahatullah, N. Allah, A. Adnan, “Net Generations, Threats& Oppurtunities for Higher Education Institutes”, Life Sci. J., Vol. 10, No. 12s, pp. 372–377, 2013

S. Basar, Rahatullah, K. Asad, A. Adnan, “Paradigm Shift from eLearning-1 to eLearning-2”, Life Sci. J., Vol. 10, No. 12s, pp. 564–571, 2013

N. Hameed, M. Shaikh, F. Hameed, “Effect of Cultural Factors on Students of Pakistan”, Int. J. Educ. Inf. Technol., Vol. 6, No. 4, pp. 310–318, 2012

A. Nawaz, “E-Learning experiences of HEIs in advanced states , developing countries and Pakistan”, Univers. J. Educ. Gen. Stud., Vol. 1, No. 3, pp. 72–83, 2012

A. Nawaz, N. Khan, A. Miankheil, “Challenges of e-Teaching : Contemporary Paradigms and Barriers”, Res. J. Inf. Technol., Vol. 3, No. 2, pp. 99–107, 2011

A. Nawaz, Z. Awan, B. Ahmad, “Integrating educational technologies in higher ducation of the developing countries”, J. Educ. Pract., Vol. 2, No. 2, pp. 1–13, 2011

M. Ali, A. Ahmed, A. W. Shaikh, A. H. S. Bukhari, “Impacts of Information Technology on E-learning System in Pakistan”, Sindh Univ. Res. J., Vol. 43, pp. 29–34, 2011

A. Nawaz and G. M. Kundi, “Users of e-learning in higher education institutions ( HEIs ): perceptions , styles and attitudes”, Int. J. Teach. Case Stud., Vol. 3, No. 2/3/4, pp. 161–174, 2011. DOI: https://doi.org/10.1504/IJTCS.2011.039555

M. J. Iqbal, M. Ahmad, “Enhancing Quality of Education through E-LEARNING : The Case Study of Allama Iqbal Open University”, Turkish Online J. Distance Educ., Vol. 11, No. 1, pp. 84–97, 2010

F. Shafique, K. Mahmood, “Indicators of the Emerging Information Society in Pakistan”, Inf. Dev., Vol. 24, No. 1, pp. 66–78, 2008 DOI: https://doi.org/10.1177/0266666907087698

B. G. Jayatilleke, C. Gunawardena, “Cultural perceptions of online learning: transnational faculty perspectives”, Asian Assoc. Open Univ. J., Vol. 11, No. 1, pp. 50–63, 2016 DOI: https://doi.org/10.1108/AAOUJ-07-2016-0019

F. Kanwal, M. Rehman, “Measuring Information , System and Service Qualities for the Evaluation of E-Learning Systems in Pakistan”, Pak. J. Sci., Vol. 68, No. 3, pp. 302–307, 2016

A. Perveen, “Synchronous and Asynchronous E-Language Learning : A Case Study of Virtual University of Pakistan”, Open Prax., Vol. 8, No. 1, pp. 21–39, 2016 DOI: https://doi.org/10.5944/openpraxis.8.1.212

H. J. Shah, S. Attiq, “Impact of Technology Quality, Perceived Ease of Use and Perceived Usefulness in the Formation of Consumer’s Satisfaction in the Context of E-learning”, Abasyn J. Soc. Sci., Vol. 9, No. 1, pp. 124–140, 2016

M. S. Abbasi, A. Tarhini, T. Elyas, F. Shah, “Impact of individualism and collectivism over the individual’s technology acceptance behaviour: A multi-group analysis between Pakistan and Turkey”, J. Enterp. Inf. Manag., Vol. 28, No. 6, pp. 747–768, 2015 DOI: https://doi.org/10.1108/JEIM-12-2014-0124

S. Farid, R. Ahmad, M. Alam, “A Hierarchical Model for E-learning Implementation Challenges using AHP”, Malaysian J. Comput. Sci., Vol. 28, No. 3, pp. 166–188, 2015 DOI: https://doi.org/10.22452/mjcs.vol28no3.1

M. Zaheer, S. Jabeen, M. M. Qadri, “Role of e-learning in capacity building : An Alumni View”, Vol. 7, No. 1, pp. 71–81, 2015 DOI: https://doi.org/10.5944/openpraxis.7.1.143

I. A. Qureshi, H. Raza, M. Whitty, “Facebook as e-learning tool for higher education institutes”, Knowl. Manag. E-Learning, Vol. 6, No. 4, pp. 440–448, 2014 DOI: https://doi.org/10.34105/j.kmel.2014.06.029

S. A. M. Shah, N. Iqbal, S. Y. Janjua, S. Amjad, “Employee Behavior Towards Adoption of E-learning Courses: Validating Technology Acceptance Model”, Mediterr. J. Soc. Sci. MCSER Publ., Vol. 4, No. 14, pp. 765–774, 2013 DOI: https://doi.org/10.5901/mjss.2013.v4n14p765

Ghias-udDin-Shah, M. N. Bhatti, M. Iftikhar, “Implementation of Technology Acceptance Model in E-Learning Environment in Rural and Urban areas of Pakistan”, World Appl. Sci. J., Vol. 27, No. 11, pp. 1495–1507, 2013

S. B. Khan, N. B. Jumani, “E-Learning versus Traditional Learning in Pakistan”, Asian J. Distance Educ., Vol. 10, No. 1, pp. 28–34, 2012

Q. A. Qureshi, A. Nawaz, N. Khan, “Prediction of the problems, user-satisfaction and prospects of e-learning in HEIs of KPK, Pakistan”, Int. J. Sci. Technol. Educ. Res., Vol. 2, No. 2, pp. 13–21, 2011

G. M. Kundi, A. Nawaz, S. Khan, “The Predictors Of Success For E-Learning In Higher Education Institutions (Heis) In N-W.F.P, Pakistan”, J. Inf. Syst. Technol. Manag., Vol. 7, No. 3, pp. 545–578, 2010 DOI: https://doi.org/10.4301/S1807-17752010000300003

I. Qureshi, K. Ilyas, R. Yasmin, M. Whitty, “Challenges of implementing e-learning in a Pakistani university”, Knowl. Manag. E-Learning, Vol. 4, No. 3, pp. 310–324, 2012 DOI: https://doi.org/10.34105/j.kmel.2012.04.025

D. A. Niwaz, D. M. S. Khan, D. T. M. Khan, “Evaluation of job placement and satisfaction of graduate students of Virtual University Pakistan”, Int. J. Learn. Dev., Vol. 3, No. 6, pp. 37-46, 2013 DOI: https://doi.org/10.5296/ijld.v3i6.4771

Downloads

How to Cite

[1]
F. Kanwal, M. Rehman, K. Bashir, and U. Qureshi, “Critical Factors of E-Learning Adoption and Acceptance in Pakistan: A Literature Review”, Eng. Technol. Appl. Sci. Res., vol. 7, no. 4, pp. 1888–1893, Aug. 2017.

Metrics

Abstract Views: 1365
PDF Downloads: 670

Metrics Information
Bookmark and Share