FABRIANSYAH, A.; SOFWAN, A.; BATU, K. L.; NURAYA, S. N. An Intelligent Decision Support System Architecture for Key Account Manager Lifecycle Optimization Using Integrated HRIS-CRM and Machine Learning. Engineering, Technology & Applied Science Research, Greece, v. 16, n. 2, p. 34118–34125, 2026. DOI: 10.48084/etasr.17549. Disponível em: https://etasr.com/index.php/ETASR/article/view/17549. Acesso em: 20 apr. 2026.