[1]
Nugroho, I.A., Adi, K. and Aryasa, K.B. 2026. Real-Time Conversational Analysis Using LLMs for B2B E-Commerce Customer Value Management. Engineering, Technology & Applied Science Research. 16, 1 (Feb. 2026), 31379–31385. DOI:https://doi.org/10.48084/etasr.15797.