The Impact of Total Quality Management on the Effectiveness of Educational Programs of Karaj First Grade High Schools


  • N. Shahmohammadi Organization for Educational Research and Planning, Ministry of Education, Tehran, Iran
Volume: 8 | Issue: 1 | Pages: 2433-2437 | February 2018 |


This study aimed to explore the role of total quality management (TQM) in educational programs of first grade high schools in Karaj city. The target population included all high school teachers of the academic year 2015-2016. Sample population of 324 persons was selected by random cluster sampling. A questionnaire was used to measure the variables in the study. Content validity of the questionnaire was confirmed by experts. The reliability of the questionnaire was estimated to be 0.89 by Cronbach's alpha coefficient. T-test was used to analyze the data. The results showed that TQM and each of its dimensions affect the effectiveness of training programs and courses in junior high schools in the city of Karaj.


-total quality management, effectiveness, training, quality, education, analysis


Download data is not yet available.


A. Youzbashi, Factors affecting the effectiveness of training courses in Naftiran Intertrade Company, MSc Thesis, Department of Psychology and Education, Tehran University, 2010

S. Sahney, D. K. Banwet, S. Karunes, “An integrated framework for quality in education: Application of quality function deployment, interpretive structural modelling and path analysis”, Total Quality Management & Business Excellence, Vol. 17, No. 2, pp. 265-285, 2006 DOI:

F. Saadati Tabar, Satisfaction of beneficiaries from in-service training in Development and Renovation Organization in Iran, MSc Thesis, School of Management, Tehran University,2012

G. J. Anderson, Fundamentals of educational research, Psychology Press, 1998

M. B. Akbari Sari, Assessing vocational training needs of agricultural educators in training centers in Mazandaran, MSc Thesis, Faculty of Psychology and Educational Sciences, 2010

F. Mahmoudi Khatoonabad, Awareness and adoption of Managers from total quality management (TQM) and its relation to effectiveness from vocational teachers' views in Karaj, MSc Thesis, Faculty of Management and Economics, PNU, 2011

M. Abzari, A. Yazdkhasti, “Total Quality Management in Education”, Sixth International Conference of Quality Managers, Tehran, Iran, June, 2005

R. Jahanian, “The Relationship between Total Quality Management and Effectiveness of Managers in Tehran Secondary Schools”, Journal of Management and Leadership, Vol. 3, No. 13, 2010

M. Moghadam Yousef, M. Ali, J. Reza, “The Role of Exclusive Quality Management in the Advancement of Training Quality in I.R.I. Police University”, Danesh-E-Entezami, Vol. 10, No. 3-4, pp. 181-204, 2009

R. Hoveyda, A. Siyadat, M. Es'haghian, “Comparing viewpoints of faculty members and students about application of measures of total quality management (TQM) in education process in Isfahan University”, Journal of TQM, pp. 29-46, 2008

D. Tomas, H. David, “Educator attitudes towards the appropriateness of Total Quality of Management in education”, Dissertation Abstracts International, Vol. 56, No. 8, pp. 43-58, 1995

J. Macdonald, Total quality management in a week, Hodder & Stoughton, 1998

M. Moghimi, Management & Organization, Research approach, Terme Publishing, 2002

K. Abeli, “Experiences of organizations effectiveness and assessing it in enterprises in Iran (weaknsses and solutions)”, 1st International Conference of Education Administrators, 2009

H. Abtahi, S. Abesi, Empowering employees Research and Training, Institute of Management, 2007

A. Namavaran, A. Manafi, “Increasing the effectiveness of programs and educational opportunities and learning at different levels”, Ronas Press, Vol. 3, No. 7, pp. 24-31, 2013

A. Soghati, The relationship between total quality management and creativity and productivity of employees in Department of Education in Roodan, MSc Thesis, Marvdasht branch, Islamic Azad University, 2012

F. Dordoi Nejad, The application of total quality management in teaching-learning process, Shahid Rajaee University, 2014

A. A. Forughi Abri, M. A. Nadi, A. Ebrahimpour, “Factors affecting the quality of staff’s in-service training in Islamic Azad University, Khorasghan Branch”, Journal of Research and Curriculum in Educational Science, Vol. 22, No. 19, pp. 61-78, 2008

Azimi,. Examining ways to improve the quality of schools based on Total Quality Management at schools in Miandoab, MSc Thesis, Tabriz branch, Islamic Azad University, 2007


How to Cite

N. Shahmohammadi, “The Impact of Total Quality Management on the Effectiveness of Educational Programs of Karaj First Grade High Schools”, Eng. Technol. Appl. Sci. Res., vol. 8, no. 1, pp. 2433–2437, Feb. 2018.


Abstract Views: 1528
PDF Downloads: 600

Metrics Information
Bookmark and Share